Irrigation repair is the diagnosis and physical repair of a sprinkler system that is no longer watering correctly. Irrigation Medics tests the controller, field wiring, valves, mainline and lateral piping and individual heads to find the actual fault, then repairs or replaces only the failed components. Most residential faults — a dead zone, a broken head, a stuck valve, a leaking lateral line — are resolved in a single visit.
A sprinkler system is a chain of dependent parts. Water arrives through a mainline (the pressurised pipe that feeds the system), passes through a valve manifold (a cluster of electrically operated valves, usually in a buried box), then travels down a lateral line (the unpressurised pipe serving one zone) to the heads that actually throw water. A low-voltage controller tells each valve when to open. Break any single link and the symptom shows up somewhere else entirely — which is why guessing at parts is the most expensive way to fix irrigation.
That is the whole reason we work diagnosis-first. A zone that will not start looks identical whether the cause is a $14 solenoid, a nicked wire under a new fence post, or a controller output that has failed. Reading the system properly takes a meter, a valve locator and experience. Replacing the wrong part takes money.
Symptoms homeowners notice
- One zone stays dry while the others run normally
- A zone keeps running and will not shut off, even with the controller off
- Water bubbling up through the turf, or a spongy wet area that never dries
- Heads that barely pop up, or spray that falls well short of where it used to land
- Several heads on the same zone weak at the same time
- A water bill that jumped with no change in habits
- Brown or dry patches even though the system appears to be running
- Controller display dark, resetting, or showing a fault or short-circuit message
- A valve box that is full of standing water
- Spray hitting the driveway, sidewalk or the side of the house
The most likely causes
- Failed solenoid. The small electromagnet on top of a valve that lifts the diaphragm. Solenoids burn out, corrode at the wire splice, or fill with debris and stop responding to the controller.
- Damaged field wiring. Two thin wires run from the controller to each valve. Shovels, aerators, fence posts, tree roots and rodents all cut them. A nicked wire sitting in wet clay corrodes and fails weeks later, which is why the timing rarely matches the damage.
- Valve diaphragm failure. The rubber diaphragm inside the valve seals against a seat. Grit under the seat holds the valve partly open; a torn diaphragm stops it opening at all.
- Cracked lateral or mainline pipe. PVC and poly pipe split from ground movement, root pressure, freeze damage at shallow depth, or a direct strike from digging equipment.
- Clogged nozzles and screens. Georgia clay, sand and pipe scale block nozzle orifices and inlet screens, showing up as weak or lopsided spray.
- Controller or transformer failure. A dead transformer, a blown fuse, a surge-damaged output triac, or a dead backup battery that lost the program.
- Pressure problems. A partly closed isolation valve, a failing pressure regulator, a mainline leak, or too many heads added to one zone over the years.
- Coverage drift. Heads knocked out of alignment by mowers, sunk below grade as soil settles, or buried by mulch and growing shrubs.
Not sure what is wrong with the system?
That is the normal starting point. Book an irrigation diagnostic and we will find the actual fault before quoting a repair.
How a technician diagnoses it
- Diagnosis starts at the controller and works outward, because that is the order the fault has to travel.
- We run each zone manually from the controller and watch what the system actually does — not what the program says it should do. Then we measure. A multimeter across a zone terminal tells us whether the controller is sending the roughly 24 volts AC that a solenoid needs, and a resistance reading across the same pair tells us whether the wire and solenoid on the far end are intact. A reading near zero means a short; an open reading means a break. Either result points us outdoors.
- At the valve box we can bypass the controller entirely by energising the solenoid directly or opening the valve by hand. If the zone runs when the valve is manually opened but not when the controller calls for it, the fault is electrical. If it will not run either way, the fault is mechanical or hydraulic. That single test eliminates half the possibilities in about a minute.
- For buried valves with no visible box, an inductive valve locator puts a signal on the field wire and traces it to the solenoid. For wire faults, the same locator follows the path until the signal stops — that is where the break is. For suspected leaks, we isolate zones one at a time and watch the meter, then narrow down by pressure behaviour and surface evidence before any digging starts.
What the repair involves
- Walk and interview. What changed, when, and what work has been done on the property recently. Fence, sod, patio and landscaping jobs are the most common cause of sudden irrigation faults.
- Run every zone. Each zone is cycled and observed so we catalogue every fault, not just the one that prompted the call.
- Electrical test. Voltage and resistance readings at the controller, then at the valve, to separate electrical faults from mechanical ones.
- Locate. Valve locating and wire tracing where components are buried or undocumented.
- Estimate. You get the diagnosis and the cost before anything is dug up or replaced.
- Repair. Failed parts replaced, splices made with waterproof connectors, pipe repairs glued or clamped as the material requires, and the excavation backfilled and the turf laid back.
- Test and adjust. Every zone is run again. Arcs, radius and nozzle sizing are corrected, and the controller schedule is set for the season and the soil.
What affects the cost
Irrigation repair is priced from time plus parts, so the cost tracks how long the fault takes to find and reach rather than how dramatic it looks.
- How many separate faults the system has — older systems commonly have several
- Whether the failure is electrical (fast to test, sometimes slow to trace) or hydraulic (usually means digging)
- How deep the pipe is and whether it sits under turf, mulch, a bed, a driveway or a patio
- Whether valves are documented and accessible, or buried and need locating
- Mainline versus lateral line — mainline work is pressurised and takes more care
- Tree roots and Georgia clay, both of which slow excavation
- The brand and age of the controller, and whether replacement parts are still made for it
- Whether previous repairs were done properly — taped splices and mismatched fittings add time
For published rates and general North Georgia market ranges by repair type, see the Georgia irrigation repair cost guide.
Does this repair require digging?
Not every irrigation repair involves digging. Head replacements, nozzle changes, arc and radius adjustments, controller work, solenoid swaps in an accessible valve box and rain sensor replacement are all surface-level jobs.
Digging is required when the fault is inside a buried pipe or at a buried valve: lateral line breaks, mainline leaks, valve replacements in a collapsed or undocumented box, and wire breaks that have to be exposed to splice. Excavations for these are typically small and targeted — we cut and lift the turf rather than removing it, work in the smallest hole that gives access, then backfill and reseat the sod. On a clean lateral repair the patch is usually barely visible within a couple of weeks of watering.
How long does it take?
Most single-fault residential repairs are completed inside one visit. A head replacement or nozzle change is a matter of minutes per head once the technician is on site. Solenoid and valve work in an accessible box is usually well under an hour. A straightforward lateral line break is commonly an hour to two hours including locating, excavation and backfill.
The jobs that run longer are wire faults that have to be traced across a large property, leaks with no surface evidence, valves that have to be located before they can be serviced, and systems with multiple independent failures. We will tell you on site if a repair looks like it needs more time or a second visit for parts — we would rather set the expectation than blow through it.
Should the water be shut off?
Shut the irrigation water off at the system isolation valve if you can see water running, hear water moving with the controller off, or find a wet area that keeps spreading. A mainline leak does not stop when the program ends, because the mainline stays pressurised around the clock.
The isolation valve is usually near the point where the irrigation line branches off the house supply — often in a small box in a bed or near the meter, sometimes in a crawlspace or basement. Turning the controller to OFF stops scheduled watering but does not depressurise the mainline, so it will not stop a mainline or valve leak. If you cannot find the isolation valve, the water meter shutoff will stop it, and we can identify and tag the irrigation isolation valve while we are on site.
Will leaving it alone raise the water bill?
Yes, and it is usually the most expensive part of putting off the repair. A cracked lateral line only loses water while its zone runs, but a mainline or valve leak loses water continuously. Even a slow, invisible seep runs twenty-four hours a day, and because the water goes straight into the soil there is often no visible clue until the bill arrives or a soft spot appears.
A valve stuck partly open does the same thing with an added complication: it can keep a zone trickling long after the schedule finishes. If your bill has jumped and the house plumbing checks out, irrigation is the first place to look. Read the meter with every fixture in the house off and the controller off — if the dial is still turning, water is escaping downstream of the meter and the irrigation mainline is the usual culprit.
North Georgia considerations
Most of the North Georgia Piedmont sits on heavy red clay. Clay holds water well but accepts it slowly, so sprinkler output routinely outruns the soil’s intake rate and the excess runs off instead of soaking in. That shows up as puddles at the low end of a lawn and dry turf at the high end, even when the system is working perfectly. Splitting a long run time into two or three shorter cycles with a soak period between them fixes far more "coverage problems" than new heads do.
Clay also makes excavation slower than it would be in sandy soil, and it grips pipe tightly enough that ground movement through wet and dry cycles is a genuine cause of cracked laterals. Mature hardwoods across older Hall County and Gwinnett neighbourhoods add root pressure on top of that.
On the regulatory side, the Georgia Water Stewardship Act restricts landscape watering with publicly supplied water to the hours between 4 p.m. and 10 a.m. — any day of the week, no odd/even address rule. Watering is not permitted between 10 a.m. and 4 p.m. Private wells and reuse water are exempt. We program every controller we touch to run inside that window, and your local utility can confirm whether any additional local or drought-stage restriction currently applies.
Frequently asked questions
Yes. Most of the work we do is on systems installed by someone else, and often by several someone elses over twenty years. We diagnose and repair any brand of controller, valve, rotor or spray head regardless of who put it in the ground.
Irrigation Medics charges $125 for the first hour on site, which covers diagnosis plus repair time, and $80 per hour after that. After-hours dispatch is billed port-to-port plus $125. Parts are billed separately and you get an estimate before work begins. The full breakdown, including general market ranges by repair type, is in our Georgia irrigation repair cost guide.
Almost always just the broken part. Irrigation components are designed to be individually replaceable, and pipe is repairable with couplings and fittings. Full replacement only becomes the better value when the mainline is failing in multiple places, the pipe is undersized for the number of heads, or the system was so badly installed that every repair fights the original design. See how to decide between repairing and replacing.
Set the controller to OFF if a zone is running when it should not be. If water is actively running or spreading, also close the irrigation isolation valve, because the mainline stays pressurised even with the controller off.
Yes. Commercial irrigation repair covers HOA common areas, office parks, retail frontage and multi-controller properties across the same North Georgia service area.
Two connected markets: Gainesville and Hall County including the Lake Lanier communities, and the Gwinnett and North Fulton corridor from Norcross and Peachtree Corners up through Duluth, Suwanee, Buford, Johns Creek, Alpharetta and Roswell, plus Forsyth County through Cumming. The full service area lists every community.
Related services
Sprinkler Repair
Heads, nozzles, coverage and zone faults — repaired and re-tuned so the whole lawn actually gets water.
Read more →Irrigation Leak Repair
Wet spots, bubbling turf and water bills that jumped — located, isolated and repaired without tearing up the yard.
Read more →Irrigation Valve Repair
The component that decides whether a zone runs at all — diagnosed, rebuilt or replaced.
Read more →Sprinkler Zone Repair
One zone dead while the rest run fine — the most common irrigation call there is, and the most diagnosable.
Read more →Controller Repair
The brain of the system: no power, dead stations, lost schedules and surge damage diagnosed and repaired.
Read more →Where we do this work
Gainesville, GA
Sprinkler and irrigation repair across Gainesville and Hall County.
See local pageDuluth, GA
Sprinkler and irrigation repair across Duluth and Gwinnett County.
See local pageJohns Creek, GA
Sprinkler and irrigation repair across Johns Creek and Fulton County.
See local pageNorcross, GA
Sprinkler and irrigation repair across Norcross and Gwinnett County.
See local pageAlpharetta, GA
Sprinkler and irrigation repair across Alpharetta and Fulton County.
See local pageIrrigation Medics covers Hall County and the Lake Lanier communities, the Gwinnett corridor through Duluth, Suwanee and Buford, and North Fulton and Forsyth. Rates are the same everywhere — see the full service area.