Irrigation repair is the core of the business rather than a landscaping add-on, the rates are published rather than quoted per customer, the first hour covers repair time as well as diagnosis, you get an estimate before any digging, we service any brand on systems we did not install, and every zone is run and confirmed before the technician leaves.
Six things that actually change your outcome
1. Diagnosis comes before the quote
The same symptom has wildly different causes. "One zone will not turn on" could be a failed solenoid, a valve fouled with debris, a torn diaphragm, a cut station wire, a break in the common wire, a failed controller output, a closed flow control stem or a supply problem — from a few dollars in parts to hours of wire tracing. Anyone who quotes that over the phone is either padding for the worst case or changing the number on arrival. We diagnose, then quote, then work.
2. The first hour includes repair time
$125 covers first hour on site, diagnosis plus repair time — not a diagnostic fee that stops the moment the fault is named and restarts the clock for the repair. On a broken head, a clogged nozzle, a solenoid, a fuse or a programming error, that usually means the whole thing is done inside the hour. It is worth asking any company you call which of those two structures they use, because the headline number does not tell you.
3. Repair parts are on the truck
Most irrigation faults are made from a predictable set of components. Carrying them is the difference between one visit and three, and it is the practical advantage of being a repair company rather than a landscaping company with a sprinkler sideline.
4. Any brand, any installer, any age
We repair controllers, valves, rotors and spray heads of any brand, on systems we did not install. Most North Georgia systems of any age have been worked on by several different companies and added to at least once, which means brand loyalty is not a useful qualification — being able to work out what is actually in the ground is.
5. Every zone runs before we leave
An irrigation system can hide a second fault behind the first. Fix the dead zone, and the zone that has been quietly misting or leaking is still there. Running every zone at the end of the visit is how that gets caught on the same trip.
6. We will tell you not to spend money
Repair beats replacement in the large majority of cases, and a controller that looks dead is often a tripped GFCI or a blown fuse. Saying so costs us the bigger job and keeps the customer, which is the trade we would rather make.
Ready to get it diagnosed?
Same-day or next-day in most of the area, emergencies prioritised. Call 770.335.8595 or send the details.
What we do not claim
A short list, because it is more useful than another paragraph of adjectives. We do not publish star ratings, review counts, awards or customer names on this site. Anything about licensing, insurance, warranty terms or manufacturer relationships you should ask us directly and get a straight answer, rather than reading a badge on a web page. And nobody here will tell you what a repair costs before looking at it.
The honest comparison
| Ask this | Why it matters |
|---|---|
| Does the service call include repair time? | Two companies with the same first-hour rate can bill very differently for the same simple fault |
| Will I get an estimate before you dig? | Digging is the point after which the cost is no longer in your control |
| Do you carry repair parts on the truck? | Decides whether this is one visit or three, and each visit has its own first hour |
| Do you service my brand of controller? | A brand-restricted company is limited on an older mixed system |
| Will you run every zone before leaving? | This is how a second fault gets found now rather than next month |
| Can you locate valves with no documentation? | Without a locator, finding a buried valve becomes exploratory digging you pay for |
| What does after-hours cost? | Worth knowing before the night a zone will not shut off |
| Will you tell me if repair is not worth it? | The answer tells you what kind of company you are dealing with |
Our answers, in order: yes; yes; yes; any brand; yes; yes; port-to-port plus $125; and yes.
Start here
What repairs cost in Georgia
Published rates, plus market ranges for 21 kinds of repair and the 14 things that move the price.
Read more → ?Irrigation help
Fifty plain-English answers on leaks, zones, controllers, watering and costs.
Read more → ◎Where we work
Hall County and the lake, Gwinnett, North Fulton and Forsyth — same rates throughout.
Read more →Common questions before calling
Same-day or next-day service in most of the core area, with emergencies prioritised. Requests sent through the form get a response in under 24 hours. A zone that will not shut off is worth calling about rather than submitting a form — that is continuous water loss.
Yes. Once the fault is identified you get an estimate before work begins and before any digging starts. What nobody can honestly do is quote a repair before diagnosing it, because the same symptom has causes that differ by hundreds of dollars.
Yes — any brand of controller, valve, rotor or spray head. Irrigation components are largely interchangeable in service terms, and a repair company that only handles one brand is not much use on a twenty-year-old system that has been added to three times.
No. Repair is cheaper than replacement in the large majority of cases, because the buried pipe — the expensive part — usually outlasts everything attached to it. When a system genuinely has reached the end, we will say so and explain why, and partial renovation of the worst zones is often the answer rather than starting over.
Call us. Irrigation systems can hide a second fault behind the first, which is exactly why every zone gets run and confirmed before a technician leaves — it is the step that catches the second fault on the same visit instead of next month.
Yes, and most systems have none. Valves get located electronically, station wires get traced back to their valves, and zones get identified and written down. That documentation is worth having: it makes every future repair on the system faster and therefore cheaper.